Age Concern throughout Herefordshire and Worcestershire

Age Concern Bromsgrove & District does not just deliver services to local people over the age of 50 years, we actively encourage such 'older' people to become, or to remain, involved in local activities, to maintain an active lifestyle, to access modern technology, and, through volunteering, to contribute to our goal of improving the quality of life of all local older people – as volunteer Trustees, Information Advisors, Sitters, Befrienders, IT Tutors and Handypersons.

Age Concern Bromsgrove & District works within an area of benefit defined by the administrative boundaries of Bromsgrove District Council. This includes the market town itself and the surrounding rural areas and villages.

Age Concern Bromsgrove & District is led by a voluntary Executive Committee with a Chair and Treasurer supported by eight Trustees and four non voting representatives from the Statutory Authorities and the Bromsgrove Action Group for Older People.

At the start of 2006 AGE Concern Bromsgrove & District had 20 employed staff, all part time [5.9 FTE], including a Chief Officer and Managers for each of the four main areas of our work -

• Information & Advice
• Care Services
• Home Services
• Participation.

           - a Minor Repairs Technician, and a team of 6 Care Assistants. Volunteers, numbering at the time of writing 42 [in addition to the 10 Trustees] are involved in all aspects of our work and, indeed, we simply could not deliver our core services, in particular Information & Advice, without them. In addition to these our team of [self employed] houseworkers [14 at the time of writing] continues to grow.

Athough we use other facilities within the District, our admin office and Information Centre are located at 51 Windsor Street in the centre of Bromsgrove town.

Our Admin office is normally open Monday to Friday between 9.00am and at least 4.00pm. Our Information Centre is normally open Monday to Thursday between 10.00am and 1.00pm. Outside of these hours messages can be left on our answerphones - 01527 871840 for Admin and 01527 570490 for Information and Advice. 

The number of older people using our services in 2005/2006 totalled 5269. These being split between service areas as follows:

• Information & Advice 4629 [includes Well Check (277), estimated attendance at 50+ Exhibition (250) and referrals to Traders Register (1120)]
• Home Services 410 
• Care Services 113
• Participation 117

Feedback from our service users is consistently positive with comments such as the following:

• “I would ilke to say thank you so much for your time and effort on my behalf. I will certainly recommend your services to my friends.” [Well Check]
• “ Staff very caring and helpful, nice to meet people that care” [Day Care]
• “ Time and care were taken in answering my questions, the staff were very helpful. I would not fail to ask for help.” [Information Centre]
• “We would like to thank all members of staff for their courtesy and efficiency in dealing with our problem (and also for the cups of tea).” [Information Centre]
• “ Very Happy – made such a difference to my life.” [Minor Repairs]
• “ Cannot fault the service we have had, his work is first class you could recommend him to anyone.” [Traders Register]

For further information on our activities or to discuss joining our team as a volunteer please contact: